Before we begin with the troubleshooting, we should know what exactly the Server Error of Garmin Express is all about. Now if you are a victim of this error, it states you have merely a poor internet connection. But how will you identify which error is exactly the server issue due to bad data connectivity? For this, just like other error has their particular code, the Server error of Garmin Express has Code 404. This indicates that there is an issue in connection with the Garmin express gadget with Wi-Fi or cellular data.
This will in turn alert you to troubleshoot the issue of the router or modem. You may get server issues while syncing data with the help of Garmin Express.
Thus, read this guide to fix error 404 and to avoid any interruption during the Garmin Update process.
Causes for Server Error of Garmin Express
- Corrupt Garmin Express App files
- .Net Framework that is incompatible with Garmin Express program
- Utilizing public wi-fi connections
- The wrong date and time is set
Points to know before Troubleshooting
- Make sure your device is connected to the correct router.
- Try to connect the modem to your computer via Ethernet cable.
- Verify there is no other software or hardware that creates network disruption between Garmin Express software and its server.
- Cross-check you have the latest Garmin express application.
- Lastly, don’t forget to remove the passwords from the device.
REMEMBER: These two messages will appear for Garmin Express Server Error:
- “We are unable to add this device because our servers are unable at this time”
- “Sorry, we’re having a problem communicating with our servers”
Now, once you have visualized all of the above points, let’s start with the resolving steps.
Troubleshooting steps to solve Server Error in Garmin Express
Try to go through all the processes without leaving any loophole:
Update the Garmin Express Software:
- Open Garmin Express and navigate to the home page
- Tap on ‘Settings’
- Then, click on the ‘About’ option
- Thereafter, choose ‘Check for the updates to Express’
- Lastly, click on ‘Install Now’
Internet connection should meet the system requirements for Garmin Express
- A high-speed Internet connection is required
- Check the requirements needed for the software
Verify the Date and Time Settings of your system
Incorrect dates and times can create hurdles between Garmin express and its server. Thus, check the date, time, and the time zone settings
Temporarily Disable Internet Security/Firewall
However, almost none of the security software will create a hindrance with Garmin Express but chances are there some of them may interfere. Try to disable and check the connectivity.
Cross-check the Proxy Settings of the computer
The wrong proxy setting configuration may affect the connectivity of the Internet and the Express app. Thus, you need to verify the LAN settings.
Try to disable Virtual Private Network
If possible, you try to disable VPN (Virtual Private Network) working on your computer
Uninstall and re-install the Garmin Express App
You should try to uninstall Garmin express app and then re-install it. For this:
- Go to the Garmin Express home page
- Click on ‘Download for Windows’
- Run the executive file i.e. GarminExpress.exe
- Now, tap Install
- Thereafter, launch Garmin Express
- Lastly, tap ‘Get Started’
Requirements for Garmin Express Accessibility
- High-speed internet connectivity
- Avoid data capping or data restrictions from ISP
- Only workable on Desktop/Laptop
Note: Garmin express does not support mobile broadband, satellite, dial-up internet connection.
Technical Assistance team
However, there can be multiple reasons that may lead to the Server Error of Garmin Express. It can be a technical or non-technical issue. If in case you fail to get the result, you try to get in connect with the experts. You need to provide the correct details of the issue and the express app details. Garmin Support group will revert you with the accurate solution without taking much time. Actually, there can be some technical glitches that may restrict the user from connecting their Express app to the server. Thus, it can be best solved with senior professionals. The availability of the experts is all round the clock, 24*7.